August 15, 2012
Officials say emergency calls to the new city managed 911 line are often transferred instead of dispatched.
“This is a potentially life threatening deal,” said Trent Myers vice chairman of the 911/E911 Advisory and Oversight Board.
“This ain’t something we can jack around with, Myers said. “It’s important, it’s an emergency deal and it needs to be looked at carefully.”
The board oversees the new 911 dispatch system which is funded by a county tax and managed by the McAlester Police Department.
One of the on-going issues is with the dispatch computer system which is tied in with the new MPD digital radio system. The problem is not all police and fire departments are getting the information they need to handle an emergency, according to Myers.
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Contact Jeanne LeFlore at firstname.lastname@example.org.